Terms & Conditions

Effective 11 November 2026

These terms are an agreement between IfStatic Technologies ("we", "us"), Greater Noida, Uttar Pradesh, India, and you, a person who uses allPlay to find, book or run sports venues. By creating an account or using the allPlay apps or website you agree to them. If you do not agree, please do not use allPlay.

1. What allPlay is

allPlay is an online marketplace. Players use it to find sports venues, book time slots, pay online, join open matches and keep a team record. Venue owners use it to list courts and pitches, take bookings and receive payouts. allPlay brings the two sides together. We are not the owner or operator of the venues, and the booking is between the player and the venue.

2. Your account

  • You sign in with your mobile number and a one-time code sent by SMS. You must give accurate details and keep them up to date.
  • You must be at least 18 years old to create an account. If you are younger, a parent or guardian must book on your behalf.
  • You are responsible for what is done under your account. Do not share your one-time codes. Tell us straight away at contact@ifstatic.com if you think someone else has used your account.
  • You can delete your account at any time. See our data deletion page.

3. Bookings between players and venues

  • A booking is confirmed when payment succeeds and you see the confirmation in the app. Slot availability, prices and rules (such as team size, equipment and arrival time) are set by the venue and shown before you pay.
  • The venue is responsible for the facility, its safety, its staff and for letting you play at the booked time. We are not responsible for the condition of a venue or for anything that happens there, but please tell us if something goes wrong so we can follow it up with the venue.
  • Venue owners must give accurate information about their courts, prices and availability, honour the bookings they accept, and keep their venue safe and lawful.
  • Venues added to allPlay may need our approval before they are shown to players. We may remove a venue or listing that breaks these terms.

4. Prices, payment and fees

  • Prices are shown in Indian rupees. Online payments are processed by our payment partner, Razorpay. We do not see or store your card, UPI or bank login details.
  • As a player you pay the court price shown before you pay. Venues agree their own commercial terms with allPlay separately. If the platform ever adds a fee to a player's bill, it is shown as a separate line before you pay.
  • Venues receive their share of each booking in their allPlay wallet and can withdraw it to their bank account, subject to the withdrawal rules shown in the owner app.
  • Walk-in bookings that a venue records for a customer who pays the venue directly are between that customer and the venue.

5. Cancellations and refunds

Cancellations and refunds follow our refund and cancellation policy.

6. Open matches, teams, scores and reviews

  • You can create or join teams and post or join open matches. Your team name, team picture, match results, points and leaderboard position can be seen by other players.
  • Scores are entered by the teams. Either team can keep the live score while you play. Finishing a match sends the score to the other team to confirm, and points are awarded after that. If the teams disagree, the result is disputed and may be settled by us, and our decision is final for points and leaderboards.
  • You may post reviews and ratings of venues you have played at. They must be honest, based on your own experience and free of abuse. Venue owners may reply. We may remove reviews that break these terms.

7. Acceptable use

You agree not to:

  • give false information, or use another person's account or mobile number;
  • harass, threaten or discriminate against other players, venue staff or our team, or upload anything unlawful, abusive or infringing;
  • make bookings you do not mean to use, manipulate scores, reviews or leaderboards, or misuse promo codes;
  • try to get into other people's accounts or data, break or test the security of the service, or overload it;
  • copy, resell or reverse-engineer allPlay, except where the law allows it.

We may suspend or end an account that breaks these rules, after telling you where we reasonably can.

8. Availability

We work to keep allPlay available and secure, but we do not promise it will be uninterrupted or free of errors. We may improve or change features. The service depends on third parties such as SMS delivery, payment processing and mobile networks, which we do not control.

9. Limits of our liability

To the extent the law allows, allPlay is provided "as is". We are not liable for indirect or consequential losses, or for injuries, losses or disputes arising at a venue or between players. Our total liability to you for any claim relating to the service is limited to the amount you paid through allPlay for the booking that gave rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

10. Ending the agreement

You can stop using allPlay at any time and delete your account. We may end this agreement if you seriously break these terms and do not fix it within 15 days of our notice, or immediately where the law or safety requires it. Bookings already paid for remain subject to the refund policy.

11. Changes to these terms

We may update these terms. If a change matters to you, we will tell you in the app or by SMS or email before it takes effect. Continuing to use allPlay after that means you accept the new terms.

12. Law and disputes

These terms are governed by the laws of India. Courts in Gautam Buddh Nagar, Uttar Pradesh have exclusive jurisdiction over any dispute. Before going to court, please write to us so we can try to settle it.

13. Contact

IfStatic Technologies, Greater Noida, Uttar Pradesh, India. Email contact@ifstatic.com or call +91 80766 89373.